by James Burgess | Jan 22, 2018 | Business Selling |
In our 2 previous articles we introduced you to the concept having a scripted Sales Conversation and got you going with Step #1 of our 8-Step Sales Conversation That Closes More Sales – building rapport. If you missed them you can find them here: Introduction To...
by James Burgess | Jan 3, 2018 | Business Selling |
Step #1: Build Rapport To Close More Sales What is rapport? Rapport is defined as a relationship, especially one of mutual trust or emotional affinity. To that point, I could have made the header to this first step of the sales conversation ‘It’s Not About You’. The...
