James Burgess & FOCUS31

James Burgess

James Burgess

James Burgess is the international bestselling author of CHAOS; How Business Leaders Can Master The Power Of Focus and “No Problem” Is The Problem;How to Attract and Retain Raving Fans.

He is a speaker, global business planning expert. Founder of FOCUS31an international management consulting practice dedicated to small businesses and creator of:

  1. The FOCUS Accountability System ProtocolTM Business Plan Solution – a unique business planning program that is EASY, FAST, SUSTAINABLE and entirely PRACTICAL, that enables Business owners to become laser FOCUSed on their business intentions and radically accountable for the work needed to achieve those intentions.
  2. The Cracking The Social Media CODE for $UCCE$$; 7-Steps To Turn Suspects Into Prospects & Prospects Into Revenue.
  3. The FOCUS31 DREAM Consulting Experience Licensing Opportunity for new business management consultants to accelerate their growth.

James is a Fellow of the Institute of Canadian Bankers. James is also a Master Practitioner of Neuro Linguistic Programming, Time Line Therapy, and Neuro-Linguistic Coaching. He is also certified by the American Board of Hynotherapy and NLP as a Hypnotherapy Trainer.

After graduating from the University of Toronto in 1983 with an Honors degree in Commerce and Economics, James joined the Canadian Imperial Bank of Commerce. James enjoyed 22 successful years with CIBC with the last 10 years as a senior leader of small business responsible for a portfolio of three quarters of a billion dollars with 30 direct reports, receiving the Chairman’s Award on three separate occasions for performance excellence.

James founded FOCUS31 in 2006. FOCUS31 enables business owners. FOCUS31 programs; enable business owners to identify and focus on the right priorities, to think strategically and to improve the quality of their business decisions generating greater financial results through radical FOCUS and radical accountability.

Book NOW to chat one-on-one with business plan expert and business management consultant, James Burgess.

No Problem is the Problem;
How to Attract and Retain Raving Fans”

…is the 2nd book of author James Burgess.  That book is now in research.  James is looking to interview any business owner who wants to share their story(ies) on how and why, Customer Service is or is not a major strategy for success in their business.  He will also interview department heads that are specifically responsible for Customer Service or Service Quality initatives.
All interview material will be protected as confidential until such time as you have given your authority to use it in the book.
BOOK a time NOW to chat about your Customer Service Experience with the author, James Burgess.