by James Burgess | May 19, 2017 | Business Management
Once upon a time, customers knew the people they were buying from: the grocer, the butcher, the pharmacist, and other neighborhood characters. If we were to all look around us now, we would notice that very few businesses have got customer service right yet. So, the...
by James Burgess | Sep 30, 2010 | Business Planning
Is one of your goals to “lose” some excess weight? Why not have the same goals for your business? When you hear people talking about sales goals, they’re almost always referring to gross sales. “I want to do $500,000 in revenues. I want my...